pasien77 Privacy Policy

This page describes what data we collect when you use pasien77 and how we keep that information protected. We recognise that your privacy is important; we do not sell your personal information to marketers, and we do not share your account details with third parties except where required by law or necessary to process your deposits and withdrawals.

When you open an account on pasien77, we ask for basic identity information (name, date of birth, email address, phone number) and proof of identity (KTP, passport, or address documentation). This information is required for account security, fraud prevention, and regulatory compliance. We also collect data about your gaming activity—bets placed, games played, deposits, withdrawals—to manage your account and settle outcomes accurately.

Our data-handling practices follow Indonesian banking standards and international privacy conventions. We encrypt sensitive information in transit and at rest. We limit access to your personal data to staff who need it to serve you. If you have questions about how we handle your privacy, contact us via the support channels listed at the end of this document.

What Data We Collect on pasien77

We at pasien77 collect information in two categories: information you provide directly, and information we generate as you use our platform.

Information You Provide

When you register an account on pasien77, we ask for:

• Identity information: Full name, date of birth, gender, nationality
• Contact information: Email address, mobile phone number
• Address: Street address, city, province, postal code
• Payment details: Your preferred deposit method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account details)
• Identity documents: Scans of your government-issued ID (KTP, passport, or driving licence) and sometimes an address proof (utility bill, bank statement)

We collect this information to verify your identity (KYC process), prevent fraud, comply with anti-money-laundering regulations, and enable deposits and withdrawals. Without this information, we cannot open your account or process payments.

Information We Generate

As you use pasien77, we automatically record:

• Account activity: Every bet placed, game played, deposit processed, and withdrawal requested
• Device information: Your IP address, browser type, operating system, device identifiers
• Usage logs: Pages you visit, buttons you click, time spent on each section
• Location data: Your general location inferred from IP address (used to enforce jurisdiction restrictions)
• Cookies and tracking: Session identifiers, login tokens, preferences (see Cookies section below)

We collect this information to operate pasien77 securely, detect fraud, improve user experience, and comply with regulatory reporting requirements. If you use pasien77 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your location is recorded to verify you are in a supported jurisdiction.

We at pasien77 do not collect more data than necessary. Every data point serves a security, compliance, or operational purpose.

How We Use Your Data on pasien77

We use the data we collect for the following purposes:

Account management

We maintain your account profile, process login requests, and store your preferences.

Fraud prevention

We analyse account activity patterns to detect unauthorised access, money laundering, and account takeover attempts.

Payment processing

We share your payment details with payment providers (mobile banking, local payment, online payment, etc.) only to process your deposits and withdrawals.

Regulatory compliance

We retain records to comply with anti-money-laundering laws, tax reporting, and gaming licensing requirements.

Customer support

We use your information to investigate account issues, process withdrawal reviews, and answer your questions.

Jurisdiction enforcement

We use location data to ensure you are accessing pasien77 from a permitted jurisdiction and to block access if you are not.

Platform improvement

We analyse usage patterns to identify bugs, improve game performance, and enhance user interface design.

We do not use your data for marketing email lists, targeted advertising networks, or sale to third-party data brokers. We do not profile you based on your gaming choices to push specific games or betting types.

Third Parties We Share Data With

We at pasien77 share your data with third parties only where necessary to operate our service or comply with law. These third parties are:

Payment providers (e-wallet, mobile banking, local payment, online payment, e-wallet, etc.): We must share your identity and payment information with payment processors to complete your deposits and withdrawals. These providers are bound by their own privacy policies and banking regulations.

Regulatory authorities and law enforcement: If required by Indonesian law, court order, or anti-money-laundering investigation, we will disclose your information to authorities. We will not notify you of such disclosure if we are legally prohibited from doing so.

Data processors and hosting providers: Our website is hosted on cloud infrastructure; our data is encrypted and stored on secure servers. These hosting providers are contractually bound to protect your data and may not use it for their own purposes.

We do not share your data with advertisers, marketing agencies, or data brokers. We do not sell your email address or phone number.

How Long We Keep Your Data

Your identity documents (KTP scan, passport) are stored securely and encrypted. We do not delete these documents after account closure; they are retained for regulatory audit purposes and are accessible only to our compliance team.

Game activity logs (bets, outcomes, transactions) are retained indefinitely to support audit trails, dispute resolution, and tax reporting. You can request a download of your activity history at any time via our support channel.

If you request account deletion, we will anonymise your profile but retain transaction records under separate, non-personally-identifiable identifiers. This allows us to maintain audit trails while respecting your request to disconnect from our marketing.

How We Protect Your Data on pasien77

We use industry-standard security measures to protect your information:

• SSL encryption: All communication between your device and pasien77 is encrypted using SSL/TLS protocol, the same technology banks use.
• Data at rest encryption: Sensitive information stored on our servers is encrypted using AES-256 encryption.
• Access controls: Only authorised staff can access personal data; access is logged and audited.
• Secure password storage: We store passwords using industry-standard hashing algorithms; we do not store passwords in plain text.
• Two-factor authentication: We offer optional 2FA to protect your account from unauthorised login attempts.
• Regular security audits: We conduct periodic security reviews to identify and patch vulnerabilities.

Despite these measures, no security is absolute. If you suspect a security breach on pasien77—such as unauthorised login attempts or data exposure—contact our security team immediately via the contact details below.

Cookies and Tracking Technologies

We at pasien77 use cookies to enhance user experience and maintain session security. Cookies are small text files stored on your device that identify you to our servers.

Essential cookies: We use cookies to keep you logged in, prevent CSRF attacks, and track your session. These cookies are necessary for pasien77 to function.

Preference cookies: We store your language preference, theme choice, and other account settings in cookies so you do not need to reconfigure them on every visit.

Analytics cookies: We use anonymised analytics to understand how users navigate pasien77, which pages are most visited, and where users encounter errors. These cookies do not identify you personally.

Your Rights Regarding Your Data on pasien77

Under Indonesian law and international privacy standards, you have the right to:

• Access your data: Request a copy of all personal data we hold about you.
• Correct your data: Ask us to update or correct inaccurate information (e.g., wrong address).
• Restrict processing: Request that we limit how we use your data (e.g., no analytics processing).
• Deletion: Request account deletion and associated records (subject to regulatory retention requirements).
• Portability: Request a copy of your data in a machine-readable format for transfer to another service.
• Withdraw consent: If we process data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, contact our support team with your request and proof of identity. We will respond within 30 days. Note that some requests (e.g., deletion) may be restricted by regulatory requirements—for example, we cannot delete account records required by anti-money-laundering law. We will explain any limitations when we respond to your request.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or suspect a data breach, contact us via:

• In-app support: Use the chat or email form within pasien77 and mark your message as "Privacy Request".
• Email: Send a detailed privacy inquiry to our support team. Include your account email, the nature of your request, and any supporting information.
• Response time: We aim to respond to privacy requests within 30 days. Complex requests may take longer.

Our services are available only where local law permits. This privacy policy is governed by the laws applicable in the jurisdictions where we operate. If you have privacy concerns related to your use of pasien77, we encourage you to contact us. If you believe we have not addressed your concern adequately, you may also lodge a complaint with your local data-protection authority.

Updates to This Privacy Policy

We at pasien77 may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will notify you via email or an in-app notice at least 30 days before the change takes effect. Your continued use of pasien77 after the effective date of an updated policy constitutes your acceptance of the new terms.

We recommend reviewing this policy periodically to stay informed about how we protect your privacy. If you do not agree with our privacy practices, you may request account deletion and withdrawal of any remaining balance via our support channel.

This privacy policy is effective from the date listed in our account terms. For the current version, check the footer of this page or contact us directly. Our commitment to protecting your data on pasien77 remains constant regardless of policy updates.